The staff of the Polyoaks clinic are faced with an enormous fiscal hole.

To Practice Manager Betty's horror, Hugh discovers an enormous fiscal hole in the Consortium budget. Polyoaks has no money, even though they're swamped with patients, most of whom are 'frequent flyers.'

The worried well may well have not very much wrong with them, but they can prove very expensive to treat. The practice has to come up with a way of getting rid of them.

Hugh is advocating swingeing cuts in the treatments on offer and Roy's beloved therapies are under threat. Could the brilliant bedside manner of the incompetent Dr Jeremy provide them with a surprising solution?