This page outlines how British Comedy Guide uses and stores personally identifiable information.
Basically, we're nice people who will carefully look after your personal data. We promise to never reveal your personal details to our website visitors or share your information with third parties, unless you give us explicit permission to do so. Our database has high levels of security, and we use SSL encryption on connections as standard.
Identity of the data controller
British Comedy Guide is a trading name of Digital Mark Limited, a company based in the United Kingdom under registration number 06706722. The company's registered address is 58 London Road, Liphook, Hampshire, GU30 7TA.
Personal information: what we collect
Many of the interactive elements on our website (for example our competitions and message board) require us to record some personal information about you in order to operate them. Here we explain what we use that information for when you share it with us.
We collect information when you use one of our standalone features or when you create a BCG account. In the case of a BCG account we ask for some personal information that will then be used by all our interactive features.
When you interact with our systems we also store your IP address, which lets us know which ISP you are using and your rough geographic location. We use IP addresses to prevent abuse of our systems, and to tailor some aspects of your experience.
Our systems are all built in-house and inaccessible to third parties.
When you create a user account we ask for some personally identifiable information. The following details are mandatory:
- Email address: The primary reason for asking for your email address is to ensure that you are a legitimate user and not here to cause trouble. We also ask for your email in case we need to contact you (for example, because you've won a competition) and so that some of our more advanced features (such as Private Message notifications) will work should you opt to make use of them.
- Location: The country field is used to help us get a high-level understanding where our visitors are coming from. In some cases we may use this data to tailor our emails and website interface for you, so that you get information directly relevant to your location. Your country is also shown on your profile page and in other places (such as on forum posts).
The registration form also has spaces for the collection of a forename and surname - however, these are not mandatory. Should you choose to fill them in, they will be used to personalise our contact with you. Your name will not be shared in public.
The 'Account edit' page also asks for the following non-mandatory pieces of information:
- Date of Birth: We may request you to confirm your date of birth should we be talking to you on email and need to confirm your identity (e.g. if you have lost access to your account and are requesting a reset). We also use the date of birth fields to gain a general high level understanding of the demographics of our visitor base for statistical reporting purposes. In future we may further tailor your user experience in tune with your birth date. Neither your date of birth nor your age are visible to other members.
- Gender: We are collecting this field to obtain general demographic statistics on our users. We also use the gender field in some cases to refer to you correctly, for example: "Contact her via Private Message".
The 'Edit your public profile' page allows you to share more information about yourself with our other users, for example by writing a short description of yourself or uploading your photo. It is entirely at your discretion as to what you share here. Information saved in the 'Edit your public profile' page will be publicly accessible.
We will hold your personal information on our system for as long as you require access to your website account. To terminate your account and thus delete your personal information contained within our database please use the 'Delete account' option found on your 'Account edit' page. Please note: Whilst all personal information will be deleted from our database, message board (forum) posts will be kept to ensure existing conversations do not lose context. We will also keep a record of your email address on file to guard against others impersonating you, and to allow you to re-join at a later date should you wish to do so. Some non-identifiable information such as Comedy.co.uk Awards voting data will also be kept, but dis-associated from your account.
If you use the 'like' button linked to a programme, person or other entity on BCG, we will record this 'like' against your user account and it may be shown publically on your profile page (unless you opt to keep this data private via your Account settings). You can remove a 'like' at any time. The data from 'likes' will be used in a general, non-personal way for statistical reasons (for example, to produce our list of the top 10 sitcoms). We may use your use of the 'like' buttons to help customise your experience on BCG - for example, suggesting other shows or people you might also be interested in finding out more about. Additionally, we may send you the occassional email based on what you have 'liked' - for example, if you click you 'like' Michael McIntyre, we may email you to let you know he has announced a new tour. You can opt out of receiving emails.
Wishlists and other lists
You can create various other lists on BCG - for example a Shop wishlist, or a list of your favourite programmes. These will be shown on your public profile page unless you opt to keep them private via your Account settings page. We may use data from your lists to customise your experience on BCG (for example, highlighting when a show in your list of favourites is due to return).
Our awards voting system collects your email address and IP address. This is to help us prevent vote rigging. This data is not shared with anyone. We keep all awards data to allow us to internally analyse voting trends over time. If you have a BCG Account we may use the data to customise your experience on the website but your votes will never be displayed in public.
If you are not logged in to a BCG Account, when you enter a competition we will ask for your name, email address and - occasionally - phone number. Unless the Terms and Conditions of the competition (which are displayed at the bottom of the competition page) clearly state otherwise, this information will only be used for running this competition. Depending on the organisation of the individual competition, the winners' details may be shared with a third-party promoter in order to facilitate fulfilment of the prize.
If you sign up to any of our mailing lists we will ask for your email address. We will only use this address to send you the newsletters requested.
You can unsubscribe at any time by clicking the link found at the bottom of any newsletter, via our Newsletters page, or by contacting us.
If you unsubscribe via the form on the BCG website, your email address will be wiped from our own mailing list database. However, it will remain on the MailJet database in an 'unsubscribed' list to ensure the system does not send you any more emails.
MailJet records when a newsletter is opened, and when a reader clicks on links within that newsletter. This data is pooled together and only used for general statistical analysis - for example, to tell us what the most popular link in a newsletter was.
BCG offers PayPal, Stripe and/or Braintree in various parts of the site as payment platform options. Should you opt to pay via one of these methods we will pass your email address to their system to allow them to link this transaction with you. When you are on their platform, any personally identifiable information you enter will be stored by them and subject to their own privacy policies. BCG does not obtain a copy of your bank, credit or debit card details.
Whilst using the various features available on our website you may choose to fill in some additional profile fields. We treat this extra personal information in the same sensitive way as the rest of your data. If you have any further queries about how we may use your data beyond what is explained on screen please get in touch.
Protection & storage
No matter how much or how little information you save, we promise we'll only ever use it to help facilitate the running of our website functionality and services. We will never share, sell or rent your personal information without first seeking your express permission, unless ordered to do so by an English court of law. This agreement includes your email address: we will never disclose this to any third party without first obtaining your consent.
Your data is stored in a secure database on our server, located in England. Our database is protected by numerous levels of security, including a software firewall. All your interactions with BCG are handled by a secure, encrypted connection managed by a RapidSSL certificate.
Personal email correspondence is also stored securely on our server, whilst backed-up company data is stored offline on the company's computer hard drives and in a cloud storage service operated by Microsoft.
Information about cookies
Our advertising vendors partners may set one or more additional cookies linked to adverts whilst you are browsing our website. These also contain no personal information derived from British Comedy Guide - almost every website on the internet uses these types of cookies to help ensure that advertising is correctly targeted and reported.
Note: If you tick 'Remember me on this computer' when you log in then we will automatically log you back in next time you visit on the same computer, we will not request that you to re-enter your username and password. You should not tick this box if you use a shared computer. You should always 'Sign out' if someone else can access your computer. If you make use of the 'Remember me' option without signing out and someone else visits Comedy.co.uk from the computer you used, they will be able to access your account and thus view the personal details stored in your account. British Comedy Guide cannot be held responsible for such instances and thus, if in doubt, we suggest you sign out at the end of your session on BCG.
If you require any additional information about our data usage or wish to clarify something above, we would welcome your email. Please do get in touch