Good and bad ISPs ? Page 2

Quote: Aaron @ April 30 2008, 4:38 PM BST

No, there is EVERYTHING wrong with Virgin. I have first hand experience of their utter f**king incompetence, and hear the same from my friends who have been unfortunate enough to deal with them.

Wow! You have opinions from 2 whole entire people?! Well! That changes things!

Aaron, you find me an ISP with competent technical staff/ over the phone support and I'll show you a liar.

Virgin Media had issues with servers when integrating with NTL (all very complicated), which did cause some trouble with VM for a while - it's sorted now.

As for "first hand experience" What is that? You had a 6-month contract and you got disconnected from your porn twice? I'm not convinced... at the end of the day even the mighty BT are shit at a lot of things (Ellie will happily back me up on that)... their connect is just a bit better due to where they are on the backbone.

BT is fine as long as you dont expect to connect to the net or phone anyone.

Quote: Paul W @ April 30 2008, 7:29 PM BST

Wow! You have opinions from 2 whole entire people?! Well! That changes things!

Aaron, you find me an ISP with competent technical staff/ over the phone support and I'll show you a liar.

Virgin Media had issues with servers when integrating with NTL (all very complicated), which did cause some trouble with VM for a while - it's sorted now.

As for "first hand experience" What is that? You had a 6-month contract and you got disconnected from your porn twice? I'm not convinced... at the end of the day even the mighty BT are shit at a lot of things (Ellie will happily back me up on that)... their connect is just a bit better due to where they are on the backbone.

Long post there Paul! Pity it's entirely irrelevant, but heyho. :)

Quote: Aaron @ April 30 2008, 8:24 PM BST

Long post there Paul! Pity it's entirely irrelevant, but heyho. :)

That post can be shortened to "you win Paul".

That's true. But not in the real world. Only within your strange alternative dimension.

Bizzaro world?

Quote: Gavin @ May 3 2008, 4:00 PM BST

Bizzaro world?

It's a victory none-the-less

Well a victory in bizzaro world is a defeat...

But Paul you won..in Real world and were defeated in Bizzaro world. Covering all bases.

Quote: Gavin @ May 3 2008, 5:00 PM BST

Well a victory in bizzaro world is a defeat...

But Paul you won..in Real world and were defeated in Bizzaro world. Covering all bases.

That's good right?

I forget.

I'm so jealous that you all actually have a choice :(

plus net is pretty good, reliable and customer service is ok ish.. the website has good updates

I moved from Homecall to BT and it took...wait for it...4 MONTHS for BT to do the switch. I'd phone BT and they'd blame Homecall, and vice versa. Round and round in circles for f**king EVER, talking to Indian f**kwits down the line every day for months. (I'm not being racist there. These BT Tech help bastards are indeed f**kwits with no discernible intelligence or indeed knowledge of how broadband actually works).

In the end I was so incensed that I got the personal address of the chairman of BT, Sir Humphrey-Pumphrey Swanf**ker III or whatever he was called, and sent him a letter.

Guess what? My broadband line was active within 3 days of sending the letter. Yet another organ grinder / monkey question sorted.

My Tiscali is behaving itself tonight after fluctuating like buggery for weeks.

I rang them and they said it was the Siemens router they'd provided.

I suppose that's what normally happens with Siemen products. They splutter a bit then die after a while.

Quote: Perry Nium @ May 7 2008, 9:40 PM BST

I moved from Homecall to BT and it took...wait for it...4 MONTHS for BT to do the switch. I'd phone BT and they'd blame Homecall, and vice versa. Round and round in circles for f**king EVER, talking to Indian f**kwits down the line every day for months. (I'm not being racist there. These BT Tech help bastards are indeed f**kwits with no discernible intelligence or indeed knowledge of how broadband actually works).

In the end I was so incensed that I got the personal address of the chairman of BT, Sir Humphrey-Pumphrey Swanf**ker III or whatever he was called, and sent him a letter.

Guess what? My broadband line was active within 3 days of sending the letter. Yet another organ grinder / monkey question sorted.

I'm glad you got this sorted (sounds like you know how to get things to happen), but as a sidenote, I'm aware of a number of people that have had trouble moving from Homecall. I think that Watchdog even featured them for this very thing recently, so BT may have been telling the truth. :)