Andy Parsons spent a day in a shopping centre encouraging people to get off their smartphones and have a chat. Secret cameras captured the moment surprised shoppers were approached by Andy.
This video was filmed in association with the Campaign to End Loneliness. Their Be More Us campaign is a nationwide movement to inspire connection, bring people together and tackle loneliness, which affects nine million people in the UK. Anyone who wants to help end loneliness can sign up to the movement at bemoreus.org.uk