Hurrah, a new sitcom that values characters and good lines over style and format gags. A brilliantly simple concept - work malcontents, bitching in a smoking room - with some fantastic characters that are all part of our workplace, bitching at each other. What The Office would be like without the silly obsession over format and David Brent. Deserves to be a huge hit.

Note for diversity-obsessed people watching - it may be the first UK sitcom to have a leading gay character where the 'gayness' is a facet, as opposed to the over-riding obsession it was for Gimme Gimme Gimme. Although points are deducted for making fun of people with Japanese/English accents in episode 4.