Traffic Officer Hugh McKirdy becomes starstruck as he and his partner Surjit Singh respond to an incident involving Michelle McManus.

A routine road collision turns into celebrity spotting for PCs McKirdy and Singh when they come face-to-face with a talent show winner: "In this job you expect to deal with the public," says McKirdy. "But you never expect to deal with Pop Idol winner 2003 Michelle McManus."

Convinced the Scottish Police Force IT system has been hacked by North Korea, Chief Commissioner Miekelson is both relieved, and a little embarrassed, to discover it was an altogether more personal attack.

Later, he gives an award for bravery to a have-a-go hero, Kyle, but ends up dishing out some insults as well as the accolade. The Chief Commissioner also discusses the pitfalls of Freedom of Information and grudgingly receives an award for public service.

Officers McLaren and Fletcher use good police work, and baking skills, to arrest mobile phone thief Logan Simpson.

Volunteer Officer Ken Beattie pounds a new beat busking on the streets of Glasgow while Desk Sergeant Karen Ann Miller helps Bobby grasp the finer details of a jury duty summons.

In the countryside, a dodgy tummy won't stop officers McIntosh and MacKay from dealing with a break-in, while call centre operator Maggie LeBeau shows viewers the 'thank you room' full of gifts from happy customers.