Judy is transexual. She transitioned relatively late in life and struggled with love ever since. In Leo, it looks like she's found her soul-mate.
Struggling with work, life and love, Leo's life takes a marked turn toward the positive when he meets Judy.
Honest, caring and thoughtful, the LGBT world is entirely new to him, and aside from the odd stumble, he takes to it quickly, utterly unphased.
Pam is Leo's passive-aggressive, judgemental mother. A hair-dresser, she thinks both he and James need to stop dossing at home and get out and get jobs.
She doesn't approve of Leo going out with Judy. She doesn't think he should go out with an older woman. And she certainly doesn't take too kindly to the initial revelation about Judy's past. Slowly, however, she begins to come around to the reality of Leo's love for Judy, and starts to embrace the LGBT community.
Judy's oddball family, however, are another matter.
Tony is Leo and James's father. With angsty wife Pam never far from his back, he's learned to be calm, laid-back, and keep himself to himself when the need arises.
Following a rather blunt, dead-end visit to the Jobcentre, Tony spots potential for a new business, in the form of the closed-down café next to the salon in which Pam works. Together with otherwise unemployed James, there's surely an opportunity to be had?
James is Leo's spoilt brother. His 'job' has traditionally seemed to consist of lazing around the house and eating crisps, but since Dad Tony lost his job, there seems to be a (potentially) bright future for the pair in the form of a local café.
His happy-go-lucky, laid-back attitude makes him a hit with the ladies - except, it seems, the one who's really caught his eye: his mum's boss, Anji.
Peggy is Judy's easy-going mother. She totally supports her daughter and is very straight talking and open around topics surrounding her transition.
Jackie is Judy's sister. A curvaceous, vivacious, if not at times crude and melancholic woman, she takes every opportunity to be a man-eater.
When she meets pest controller Dean, it looks like she might finally have found her match.
Anji is Pam's boss at the hair salon. She often turns up late, and at times appears to do little work herself.
Dean (Series 2)
Dean works in pest control. After an outbreak of rats around the salon and café, he hits it off very quickly with Jackie.
Charlie (Series 2)
Charlie, a female-to-male transexual, goes to the same support group as Judy.
With her advice and support he comes out to his girlfriend - and is quickly thrown out onto the street. It looks like he's found a saviour in a remarkably welcoming Pam, though.