It's Christmas Eve, and Joe Starling sits alone in his favourite bar telling the barman his troubles. He's quit his job at Hardacre's advertising agency.

A few hours earlier on Christmas Eve and Hardacre's are having a party. Rupert Hardacre has pulled out all the stops to celebrate the agency's most successful year ever. By creating a wildly popular TV ad for Walton's department store, Hardacre's have reached the Promised Land - the reputation of the agency is restored and their future is secured. And it's all thanks to Joe.

Joe, Hardacre, Amanda, and Teddy gather to celebrate their achievement, get drunk, sing some karaoke and ring in Christmas. For once, everything at Hardacre's has gone right and everyone is happy.

So how has Joe ended up in that bar?