- Monday 7th October 2019, 7:46pm [Edited]
- 1,855 posts
A few days ago I tried to commence the monthly £3 subscription and got an error when I tried to make the payment using the saved card details from when I used it last year. I got the error:
Oh no! Subscription could not be created: Do Not Honour
I just tried again three times and am getting the same error. The first time I tried again with the saved card details and the second time I manually entered them. That time it loaded a popup showing Santander were being contacted for authorisation but that window closed and I then got the do not honour error. It looks like my bank is rejecting the transaction but I'm not sure why because it has enough funds and I used it for another online purchase on Saturday. It's a Visa debit card. What could be causing it to fail?