I needed a UV security marking pen and found one that had its own built in UV light checker, which was ideal.
Flat plastic packet turns up with nothing in it.
I complain and was told another pen would be sent out first class, which it was and came this morning. Same sort of package and feeling to make sure there was a pen inside it felt like there were two, which was nice I thought - a little bit of compensation. 
Open packet and this was inside :-
I have no idea what it is; let alone what you do with it. I emailed the supplier again, describing it as a 7" floppy spring with a pink knob on each end.
So.....................
1/. Please can anyone identify what it is.
2/. There will be a prize for the rudest answer
and
3/. Can anyone beat it in the "Not what I ordered category"
