Cast & Crew
| Main cast | |
|---|---|
| Martin Clunes | Mr Shepherd |
| Marc Wootton | Mr Poppy |
| Catherine Tate | Sophie |
| Adam Garcia | Bradley Finch |
| Ralf Little | Sophie's Brother |
| Jason Watkins | Gordon Shakespeare |
| Celia Imrie | Mrs Keen |
| Lauren Hobbs | Lauren |
| Stewart Wright | Uncle Henry (Hotel Manager) |
| Niky Wardley | Bridesmaid Bella |
| Susie Blake | Sophie's Mum |
| Duncan Preston | Sophie's Dad |
| David Hunter | Mr Parker |
| Simon Lipkin | Chief Elf |
| Peter Forbes | Doctor |
| John Percival | Santa |
| Reece Spence | Elf 1 |
| Jack Scarr | Elf 2 |
| Warren Glen | Mall Security Guard |
| Brian Harvey Dickinson | Priest |
| Jennifer Alice | Hotel Receptionist |
| Vince Williams | NYPD |
| Scott Spencer | NYPD |
| Hannah Sewell | Flashmob Desk Elf |
| Oliver Butler | Young Mr Shepherd |
| Charlie Simpson | Young Mr Shepherd |
| Caelen Corkery (as Caelan Corkery) | Mr Poppy's Class |
| Pixie Davies | Mr Poppy's Class |
| Mason Daw | Mr Poppy's Class |
| Jesse Elgar | Mr Poppy's Class |
| Sydney Isitt-Ager | Mr Poppy's Class |
| Taliyah Lawley-Brown | Mr Poppy's Class |
| Lyla Peters | Mr Poppy's Class |
| Thapelo Ray | Mr Poppy's Class |
| Joseph West | Mr Poppy's Class |
| Ben Wilby | Mr Poppy's Class |
| Rhys Wilkinson | Mr Poppy's Class |
| Writing team | |
|---|---|
| Debbie Isitt | Writer |
| Production team | |
|---|---|
| Debbie Isitt | Director |
| Nick Jones | Producer |
| Laurence Brown | Executive Producer |
| Alex Hamilton | Executive Producer |
| Daniel Toland | Executive Producer |
| Nicky Ager | Editor |
| Tim Stevenson | Production Designer |
| Nicky Ager | Composer |
| Debbie Isitt | Composer |