Mick would do anything for a quiet life. Sadly it's not what he gets when he comes to Benidorm with his Lancashire family on their holidays abroad.
Mick likes to save money whenever he can. At the end of the first series he was prosecuted for benefit fraud!
In the 2009 Summer Special, Mick found himself in jail for punching Mel, and in Series 3 he found himself employed by Mel. Following Mel's death, the sun bed shops were handed over to Mick... he still doesn't like Madge much.
Janice is Mick's wife - her heart is in the right place but she has a sharp word to say when she disagrees with something... which is quite often actually!
During the second series Janice got very upset with Mick for forgetting their anniversary and when a young barman called Jack started to flirt with her, she goes for it in a moment of madness!
Despite the rocky patch, Janice and Mick are still in love... even if they don't often show it.
Madge is Janice's mother. She is a sharp-tongued, sun-worshipping grandmother!
Almost never seen without a fag, Madge is normally either sun-bathing or driving around the resort on her mobility scooter... insulting people. She has a bad word for everyone!
In the second series Madge acquired a new man called Mel, the owner of five sun bed shops and "Didsbury's answer to Julio Iglesias". He later became her husband.
Following the death of Mel, Madge finds herself heavily in debt at the start of Series 4... and with gangsters after her.
Gavin (Series 1-5)
Gavin is devoted to Troy. He's been in a relationship with Troy for 15 years and the pair have just set up a successful hair salon in Derby. In the earlier series, the catty couple could usually be found passing judgement on their fellow holidaymakers, before regaling their clients with the gossip over a blow-dry back home in their hair salon.
However, recently Gavin & Troy's relationship seems to be in trouble... as Gavin is now coming on holiday without his partner.
Donald is definitely an innocent free sprit. From Spanish threesomes to dogging on the beach, it's sun, sea and sex all the way for Scottish Donald, but more importantly for him: it's all inclusive!
As a regular at The Santiago with his wife, Donald has been coming to Benidorm for twenty years. He hardly ever bothers to venture into the city as everything he wants is provided for free in the Solana Resort - all the inclusive food, drink and sex and swinger could want!
Donald gets involved in most activities around the pool - he likes to pack his day with as much as possible and manages to do all sorts, usually before breakfast. He also gets involved in as many evening activities as he can too, if you know what we mean!
Like her husband Donald, Jacqueline is an enthusiastic middle-aged swinger.
Jacqueline is sexy, overly friendly and an utter chatterbox. She gives out the knowing looks of 'been there, done that', and talks quite openly about her sex life with her husband... it is quite gross at times!
Fundamentally kind-hearted, she and her husband are always on hand with advice and help for the other Solana regulars, in between keeping in touch with the Middlesborough Swingers Association!
Jacqueline drinks quite a lot and so doesn't always have the best memory - for example she remembers being part of the hostage situation that occured in the summer special... even though she wasn't actually there.
Noreen Maltby (Series 1-5)
Noreen is mum of Geoff and Pauline. She is a lovely sweet Northern lady, with a son who is somewhat of a loser, and an over-stressed daughter, yet she somehow doesn't realise their faults. For example, Noreen witnesses Geoff losing all the time, whether it be at sport, or with women, but still thinks her son is the best at everything.
Noreen used to get really over-excited when her son went on a date. She was aware that they weren't suited but doesn't care, all she is hoping for is grandchildren.
Noreen no longer comes on holiday with her offspring, instead she mingles with other resort regulars. She spends much of her holiday writing copious postcards, although she doesn't actually have anyone's address. She also likes puzzles.
Michael is the Garvey's youngest child.
When the Garvey's first visited Benidorm, Michael soon made himself well known to all the guests as he left a 'floater' in the pool. A year later, the traumatic incident was still preying on the mind of Kate!
Like all young children, Michael is quite a bundle of energy when he is on holiday and so he can be hard for Mick and Janice to contain at times. Michael's frequent requests to visit the beach certainly annoy Mick.
Michael is now growing up fast... and seems to have the ability to ask the questions that his parents don't want to answer.
Mateo is The Solana Resort's resident lothario. As a member of staff at the hotel, he has the job of looking after the pool bar - which is a prime location to chat up guests.
Mateo seems to have a never ending string of women interested in a bit of holiday romance queuing up to date him - and, as he has no morals, he doesn't have a problem with the fact some of them are married women!
The barman clearly doesn't love the women he sleeps with, although he does say all the right things to them.
Les (Series 3-6)
Les is the calm, practical, friendly and resourceful barman at the hotel pool. He's also a hardworker with good ideas, and a loving dad to his son Liam.
Les is a transvestite and so can sometimes be seen wearing a wig and rollerskating around the pool with cocktail orders as 'Leslie'. He and Mateo don't always get along as he shows Mateo up as being lazy.
Sam (Series 4-5)
Sam is on holiday and out to have a good time. She isn't afraid to tell people what she thinks of them... and she certainly doesn't like Liam who is often seen trying to woo her friend.
It seems when Sam has had a few drinks she gets herself into trouble... this includes breaking her leg whilst our clubbing, and having sex with someone rather unsuitable in the pool's shower.
Liam (Series 4-6)
Socially inept Liam is the son of Les. Liam is a bit dim, and somewhat clumsy to boot - which really doesn't make him an ideal candidate for the role of hotel handyman... but that's the job he's somehow landed himself in.
Liam is on the lookout for love, but his romantic gestures to the various women he's interested in are normally ignored.
Kenneth (Series 4-6)
Kenneth is Gavin's new holiday companion. He was an employee at Troy and Gavin's hair salon back in England, but now runs his own salon in the holiday resort.
Kenneth is as camp as Gavin and Troy, but not as refined. He does a good job of annoying Gavin, with his burping, crude language and insatiable appetite.
Gavin maybe trying desperately to stick to his low carb diet, but Kenneth is happy to polish off as much free food as he can get.
Trudy (Series 5)
Trudy is Sam's friend and she comes on holiday with her in Series 5. They both make it their mission to have a wild holiday!
Trudy is hungry for 24 hour fun and determined not to let anything stand in her way of achieving that. She is hoping to get intimate with Mateo - she pretends to drown in the pool while he's on duty as a life-guard in the hope he'll whisk her off her feet.
Joyce (Series 5-6)
Joyce Temple Savage is the new manager at the hotel. She's on a mission to upgrade the Solana resort into a 4 star hotel - at all costs.
Has she bitten off more than she can chew? Will the guests take to her taste in classical music? And will she ever stop making those pesky announcements?
The Oracle (Series 1-3)
'Rotund', 'anally retentive', 'spoilt' and 'frustrated' are four words you could use to describe Geoff Maltby.
Known as 'The Oracle' because of his computer-like knowledge of trivial facts and figures, Geoff holidayed at The Solana Apartments for many years with his mother (although in the early days he wanted everyone to think she was his Personal Assistant).
Geoff is a Lancashire pub quiz champion. Never far from a competition, a wager or just an argument, Geoff often organised holiday pursuits. These included an arm-wrestling competition and a beach-side sporting activity which had near fatal results.
The Oracle's mission to find true love took him to some very interesting places. He has since settled down with Chantelle, and so no longer comes on holiday with his mum.
Chantelle Garvey (Series 1-3)
Chantelle, or 'Telle' as she is often known as, is the Garvey's young daughter.
In the first series she arrives in Benidorm wearing a pink coat that she wont take off. When she brings the karaoke evening to a premature close by over-heating and collapsing in the middle of a song, her reasons for keeping her coat on are soon revealed... it turns out she is heavily pregnant!
In the later series, Chantelle has baby Coolio in tow (she named him after the famous rapper). Telle doesn't actually seem that interested in looking after Coolio though - she often forgets about him (she'd have absent mindely left him at the airport shop if Janice hadn't been paying attention!). In the past, the young mother has been more than happy to offload baby Coolio onto impromptu babysitters Martin and Kate for the night... and she doesn't even know the Weedon's very well!
Chantelle is now happily living with Geoff Maltby.
Mel (Series 2-3)
Mel was the thong-wearing love interest of Madge. He was a dour, working class businessman who often bored people with stories of his achievements.
It is Mel who whisked Madge and her family away for a foreign holiday in Series 2. Little did Madge realise that, only two days into her holiday, accident-prone Mel would ask her to marry him.
Mick and his new father-in-law didn't really get on... however, when Mel mounted a helicopter rescue to save Janice and Madge from a roof top kidnapper, Mick started to warm to him... but only briefly.
In the third series Mel extended his sunbed business by going international with the launch Mel's Mobility Shop in Benidorm. However, Mel never make it back from a business trip and it is revealed in the Christmas special that he has passed away. His death has now left Madge in some financial trouble.
Troy (Series 1-4)
Series 1 saw Troy and his partner Gavin on their first break away together after setting up a successful hair salon. Troy describes himself as 'gorgeous', 'stylish', 'laid back'... and 'modest'!
Troy and his boyfriend like to think that they are far too classy for Benidorm, but are happy enough to get drunk and snigger at the other holiday makers. They like front row seats at a scandal, and Benidorm is the place to be for that.
Troy always tries to make the best of any situation, and loves meeting all the weird and wonderful characters in the hotel. The karaoke certainly provides him with plenty of laughing opportunities.
We don't see Troy in Series 4 as he is at home looking after his ill dad, and we don't see him in Series 5 either as he is too busy at the salon to come on holiday.
Janey York (Series 1-5)
Janey was the shift manager at The Solana Resort. She was a surly Liverpudlian who didn't take any nonsense from the guests, or Mateo. It was her job to organise entertainment around the hotel and the day trips.
Janey also often ended up acting as spokesperson for the hotel - which means she got quite good at apologising without really meaning it.
Martin Weedon (Series 1-3 & 6)
Anxious and timid Martin was constantly trying to please Kate. Their marriage seemed to always be going through a rough patch and it took Martin five seconds to realise that the Solana Resort was the very worst place for them to make a fresh start when they arrived in Series 1.
It comes as a shock when he and Kate find themselves back at the Solana for a second year, due to problems with the hotel they were supposed to be staying in.
Faced by Kate's constant criticism and the presence of the man she slept with last year (Mateo), Martin decides it's time to stand up for himself and become a real man. If it's alright with Kate, that is!
In Series 3 Martin arrives at The Solana without Kate - it seems he has dumped her. He now has a new travel companion instead. However, Kate does later turn up.
The Weedon's decided not to holiday in Benidorm for a fourth year, so don't appear in Series 4.
Kate Weedon (Series 1-3)
Snobby and spoilt Kate is desperate to have a baby. The last place she wanted to go on holiday was Benidorm, so when Martin surprised her with the destination at the airport she almost hit him!
In Series Two, Kate and Martin were quite smug when arriving in Spain as they had booked themselves into a much nicer hotel in a lovely area and, compared to last year, they were looking forward to their holiday together. However things go wrong, and soon Kate cannot believe it but she finds herself back at 'the resort from hell!'
In the 2009 special Kate and Martin were rewarded with the news that they had managed to conceive... or had they? They were up against some pretty shady odds!
Brandy (Series 3)
Martin arrives in Benidorm without his wife Kate at the start of Series 3, but with new friend Brandy in tow instead.
Kate's disappearance is hot gossip amongst the holidaymakers... is loud-mouthed scouser Brandy the new female in Martin's life?
Natalie (Series 4)
Calm and relaxed, good looking Natalie - a friend of Sam - attracts the interest of Liam in Series 4. She's not quite sure what she thinks of him and his romantic advances... but she does recognise that Liam makes her laugh.
It seems Natalie and Mateo linked up on a previous holiday, but Natalie definitely isn't interested in the waiter any longer.
Pauline (Series 4)
Pauline is Noreen's irritable daughter. She couldn't be more different from her brother Geoff. She's short-tempered, rude, snobby and intolerant.
Pauline has spent a few years in South Africa with her husband but in Series 4 she was going through a messy divorce and so came away on holiday with her mum before moving back to England.
It didn't take long for Pauline to annoy the other guests - whether it be taking their sun lounger, or holding up the ice cream queue with her pedantic complaining.