Mick Garvey
 Mick would do anything for a quiet life. Sadly it's not what he gets when he comes to Benidorm with his Lancashire family on their holidays abroad.
Mick likes to save money whenever he can. At the end of the first series he was prosecuted for benefit fraud!
In serthe second series Mick and Janice are grandparents, after their 17-year-old daughter Telle gave birth to baby Coolio. Mick had spent the last year paying for his disability scam and so was up to his eyeballs in debt. When the opportunity to go back to the Costa Blanca, all paid for by her mother's new 'boyfriend', the family are understandably excited.
In the 2009 Summer Special, Mick found himself in jail for punching Mel and in Series 3 he finds himself employed by Mel.
Janice Garvey
 Janice is Mick's wife - her heart is in the right place but she has a sharp word to say when she disagrees with something... which is quite often actually!
In series two Janice is even more excited to be away with her family because she is now a grandma and so gets to fuss over Chantelle and baby Coolio.
During the second series Janice got very upset with Mick for forgetting their anniversary; when a young barman called Jack starts to flirt with her, she goes for it in a moment of madness!
Martin Weedon
 Anxious and timid Martin was constantly trying to please Kate, his wife of just a few years, in the first two series. Their marriage seemed to always be going through a rough patch and it took Martin five seconds to realise that the Solana Resort was the very worst place for them to make a fresh start when they arrived in Series One.
It comes as a shock when he and Kate find themselves back at the Solana for a second year, due to problems with the hotel they were supposed to be staying in.
Faced by Kate's constant criticism and the presence of the man she slept with last year (Mateo), Martin decides it's time to stand up for himself and become a real man. If it's alright with Kate, that is!
In Series 3 Martin arrives at The Solana without Kate - it seems he has dumped her. He now has a new travel companion instead.
Kate Weedon
 Snobby and spoilt Kate is desperate to have a baby. The last place she wanted to go on holiday was Benidorm, so when Martin surprised her with the destination at the airport she almost hit him!
In Series Two, Kate and Martin were quite smug when arriving in Spain as they had booked themselves into a much nicer hotel in a lovely area and, compared to last year, they were looking forward to their holiday together. However things go wrong, and soon Kate cannot believe it but she is walking back into the 'resort from hell!'
In the 2009 special Kate and Martin were rewarded with the news that they had managed to conceive... or had they? They were up against some pretty shady odds!
It looks like Martin and Kate may have now broken up... as Kate does join Martin at The Solana... but is this the last we've seen of Kate?
Madge
 Madge is Janice's mother. She is a sharp-tongued, sun-worshipping grandmother!
Almost never seen without a fag, Madge is normally either sun-bathing or driving around the resort on her mobility scooter... insulting people. She has a bad word for everyone!
In the second series Madge acquired a new husband: Mel is the owner of five sun bed shops and "Didsbury's answer to Julio Iglesias".
Gavin
 Gavin is devoted to Troy. He's been in a relationship with Troy for 15 years and the pair have just set up a successful hair salon in Derby. The catty couple can usually be found passing judgement on their fellow holidaymakers, before regaling their clients with the gossip over a blow-dry back home in their hair salon.
After an 'interesting' first holiday, Gavin was reluctantly persuaded by Troy to try Benidorm one more time, if only for more after-dinner stories like their last visit provided them with. Gavin still isn't sure what he's doing in Benidorm, but has chilled out a bit since marrying Troy and does now enjoy himself there.
Troy
 Series One saw Troy and his partner Gavin on their first break away together after setting up a successful hair salon. Troy describes himself as 'gorgeous', 'stylish', 'laid back'... and 'modest'!
Troy and his boyfriend like to think that they are far too classy for Benidorm, but are happy enough to get drunk and snigger at the other holiday makers. They like front row seats at a scandal, and Benidorm is the place to be for that.
Troy always tries to make the best of any situation, and loves meeting all the weird and wonderful characters in the hotel. The karaoke certainly provides him with plenty of laughing opportunities.
Donald Stewart
 Donald is definitely an innocent free sprit. From Spanish threesomes to dogging on the beach, it's sun, sea and sex all the way for Scottish Donald, but more importantly for him: it's all inclusive!
As a regular at The Santiago with his wife, Donald has been coming to Benidorm for twenty years. He hardly ever bothers to venture into the city as everything he wants is provided for free in the Solana Resort - all the inclusive food, drink and sex and swinger could want!
Donald gets involved in most activities around the pool - he likes to pack his day with as much as possible and manages to do all sorts, usually before breakfast. He also gets involved in as many evening activities as he can too, if you know what we mean!
Jacqueline Stewart
 Like her husband Donald, Jacqueline is an enthusiastic middle-aged swinger.
Jacqueline is sexy, overly friendly and an utter chatterbox. She gives out the knowing looks of 'been there, done that', and talks quite openly about her sex life with her husband... it is quite gross at times!
Fundamentally kind-hearted, she and her husband are always on hand with advice and help for the other Solana regulars, in between keeping in touch with the Middlesborough Swingers Association!
Jacqueline drinks quite a lot and so doesn't always have the best memory - for example she remembers being part of the hostage situation, even though she wasn't on the roof.
The Oracle
 'Rotund', 'anally retentive', 'spoilt' and 'frustrated' are four words you could use to describe Geoff Maltby.
Known as 'The Oracle' because of his computer-like knowledge of trivial facts and figures, Geoff holidays at The Solana Apartments every year with his mother (although in the early days he wanted everyone to think she was his Personal Assistant).
Geoff is a Lancashire pub quiz champion. Never far from a competition, a wager or just an argument, Geoff organises holiday pursuits. In the past these have included an arm-wrestling competition and a beach-side sporting activity which had near fatal results.
The Oracle's mission to find true love takes him to some very interesting places.
Noreen Maltby
 Noreen is The Oracle's mum. She is a lovely Northern lady, with a son who is somewhat of a loser, yet she doesn't realise it. Noreen witnesses Geoff losing all the time, whether it be at sport, or with women, but still thinks her son is the best.
Noreen gets really over-excited when her son does go on a date. She is aware that they aren't suited but doesn't care, all she is hoping for is grandchildren!
Noreen spends much of her holiday writing copious postcards, although she doesn't actually have anyone's address. She also likes puzzles and cheering on her son when he is on the karaoke stage.
Chantelle Garvey
 Chantelle, or 'Telle' as she is often known as, is the Garvey's young daughter.
In the first series she arrives in Benidorm wearing a pink coat that she wont take off. When she brings the karaoke evening to a premature close by over-heating and collapsing in the middle of a song, her reasons for keeping her coat on are soon revealed... it turns out she is heavily pregnant!
In the later series, Chantelle has baby Coolio in tow (she named him after the famous rapper). Telle doesn't actually seem that interested in looking after Coolio though - she often forgets about him (she'd have absent mindely left him at the airport shop if Janice hadn't been paying attention!). In the past, the young mother has been more than happy to offload baby Coolio onto impromptu babysitters Martin and Kate for the night... and she doesn't even know the Weedon's very well!
Perhaps it's not surprisingly that Telle is looking for time away from Coolio - it seems he has quite a habit of filling his nappy!
Michael Garvey
 Young Michael is the Garvey's youngest child.
When the Garvey's first visited Benidorm, Michael soon made himself well known to all the guests as he left a 'floater' in the pool. A year later the traumatic incident was still preying on the mind of Kate!
Like all young children, Michael is quite a bundle of energy when he is on holiday and so he can be, at times, hard for Mick and Janice to contain. Michael's frequent requests to visit the beach certainly annoy Mick. He now seems to have found a grandad he can look up to in the shape of Mel.
Mateo
 Mateo is The Solana Resort's resident lothario. As a member of staff at the hotel, he has the job of looking after the pool bar - which is a prime location to chat up guests.
Mateo seems to have a never ending string of women interested in a bit of holiday romance queuing up to date him - and, as he has no morals, he doesn't have a problem with the fact some of them are married women!
The barman clearly doesn't love the women he sleeps with, although he does say all the right things to them. Somehow he hasn't yet been exposed as the sleazebag he is - this is despite the fact he often can't remember the name of whichever girl it is he is currently dating.
The Oracle often finds ways to annoy Mateo - whether it be finding a way around one of the hotel's rules, or getting up to mischief which results in Mateo ending up getting dunked in the pool.
Mel (Series 2-3)
 Mel, the thong-wearing love interest of Madge, is a dour, working class, businessman who is a bit of a mystery. He worked hard when he was very young, and often tells people (or rather bores them) with stories of his achievements.
It is Mel who whisks Madge and her family away for a foreign holiday in series two. Little did Madge realise that, only two days into her holiday, accident-prone Mel would ask her a question that would change her life forever.
Mick and his new father-in-law don't really don't get on... however, when Mel mounts a helicopter rescue to save Janice and Madge from a roof top kidnapper, Mick starts to warm to him... but only briefly.
In the latest series Mel is extending his sunbed business by going international with the launch Mel's Mobility Shop in Benidorm!
Janey York
 Janey is a member of staff at The Solana Resort. She is a surly Liverpudlian who doesn't take any nonsense from the guests or Mateo. It is her job to organise entertainment around the hotel and the day trips.
Janey also often ends up acting as spokesperson for the hotel - which means she is now quite good at apologising without really meaning it.
Brandy (Series 3)
 In the new series, Martin arrives in Benidorm without his wife Kate but with new friend Brandy in tow. Kate's disappearance is hot gossip amongst the holidaymakers, is loud-mouthed scouser Brandy the new female in Martin's life?
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