Patsy actually has to go into her office. At a rare meeting, she's told she has to give two members of the public a makeover and appear on morning television with them. After an argument with the chosen plebs, Saffron and Eddy's mother are drawn in.

Patsy's called into work - yes, work - for the first time in memory. She is in fact the 'Executive Fashion Director' of a magazine. To drum up publicity and sponsors, she's given an important TV assignment. First she has to deal with the comparatively small problem of remembering where her office is.

Patsy's TV spot is put in jeopardy when her models quit just hours before the live broadcast. Saffron and Mummy are enlisted in their place and fall victim to a Patsy make-over.